Emergency SMS Service

** Wednesday 22nd June 2022: Palm Island Fare Update**

Fare Increase effective from Wednesday 13th July 2022.

Dear Residents and regular travelers between Townsville and Palm Island,

As of Wednesday 13th July 2022, there will be a small increase in ferry fares between Townsville and Palm Island as a direct result of rising business operating costs. The fare increase will be the first increase since November 2016.

Whilst SeaLink North Queensland has been conscious of finding efficiencies and savings within our business to limit fare increases, we are no longer able to absorb these escalating operating costs. The standard adult return trip fare will increase by $7.20 to $76.90, which is less than the accumulated CPI over the last six years.

Regular commuters and residents will still have access to our cost-effective Flexi ticket which will increase from $282.30 to $311.40 for 10 trips.

SeaLink North Queensland remains focused on providing the most reliable and highest-quality passenger service and has made substantial investments into its fleet of vessels over the past two years with more than $13m invested into the purchase of Coolgaree Cat, keeping our fleet modern, comfortable and reliable for all passengers.

SeaLink North Queensland offers a convenient and reliable ferry service in the region and is committed to the ongoing support of the local community and community groups.

The table below provides a breakdown of the fare increases. For our regular service users there are one way, return, student and concession tickets as well as flexi tickets (10 trips) for frequent travelers.

The new fares will take effect on 13th July 2022.

Thank you for your continued support.

Pricing from Wednesday 13th of July 2022.

Ticket TypeCurrent Ticket Price
(last updated Nov 2016)
New Ticket Price
(as of 13 July 2022)
Increase Per Ticket
Adult Single$35.00$38.60$3.60
Child (5-14yrs) Single$17.50$19.30$1.80
Pensioner Single$17.50$19.30$1.80
Student Single$17.50$19.30$1.80
Adult Return$69.70$76.90$7.20
Child (5-14yrs) Return$34.85$38.45$3.60
Pensioner Return$34.85$38.45$3.60
Student Return$34.85$38.45$3.60
Adult Flexi (10 trips)$282.30$311.40$29.10
Child (5-14yrs) Flexi$141.15$155.70$14.55
Pensioner Flexi$141.15$155.70$14.55
Student Flexi$141.15$155.70$14.55

Sign up using the contact form below and receive emergency communications by SMS from SeaLink North Queensland. The emergency SMS service will enable SeaLink North Queensland to instantly communicate important service messages to passengers, in particular Island residents through an SMS text.

Emergency messages could include such things as cancelled services due to extreme weather/cyclones, additional transfers and lengthy delays.

To sign up simply enter your first and last name & mobile number below.

Please note details provided outside of our terminal business hours will be processed the following day. Once you have signed up, your mobile number will be stored in a secure database. You will only be contacted through this SMS service for emergencies only.

Please be advised that we cannot guarantee international numbers will receive our SMS communications. We recommend following our Facebook page & joining our mailing list for this information.

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