• Home
  • Magnetic Island Service Updates
Emergency SMS Service Magnetic & Palm Island

**COVID TRAVEL UPDATE, THURSDAY 1ST APRIL 2021**

Until Thursday 15th April 2021 it's mandatory to carry a face mask with you at all times when you leave your home, as you must wear a face mask when travelling on public transport including; Ferries, Terminals, Waiting Areas and while queuing. 

Your face mask needs to cover your mouth and nose and must be worn unless you're under 12 years of age or have a medical condition. 

You must wear your mask as soon as you enter the Breakwater & Nelly Bay Terminal’s, during boarding, queuing and while transiting  on our vessels.

Please ensure you’re aware of all the latest  Queensland Health requirements on mask wearing at this link: https://www.qld.gov.au/health/conditions/health-alerts/coronavirus-covid-19/current-status/urgent-covid-19-update


The Queensland Government is working towards getting our community back to normal, while ensuring we continue to slow the spread of COVID-19. SeaLink is operating its ferries and terminal in accordance with the Queensland Government COVID Safe public Transport Plan. SeaLink will continue to support the community and island businesses by reintroducing services as it becomes sustainable for us to do so. We continue to encourage you when travelling with us to maintain good personal hygiene and leave a gap between you and others where possible.

Whilst restrictions are easing when travelling with us you should:

  • Stay home if you are unwell.
  • Maintain good personal hygiene.
  • When travelling, leave a gap between you and others where possible.
  • Avoid crowded areas and wait outside the terminal if it is busy.
  • Adjust your travel to avoid peak times by catching an earlier or wait for a later service.
  • Wait or travel in well ventilated outdoor areas.
  • Go cashless and pay by card or pay online before travel.

We have provided the below links which you may find useful for you prior to travelling with us:

  1. The Queensland Government COVID Safe Public Transport Plan
  2. The Queensland Government Roadmap to easing restrictions.
  3. The Queensland Government COVID19 official website.  
  4. Information on downloading the COVIDSafe App.

We would like to thank the community of Magnetic Island for your support particularly for our staff during this difficult time.

Sign up using the contact form below and receive emergency communications by SMS from SeaLink North Queensland. The emergency SMS service will enable SeaLink North Queensland to instantly communicate important service messages to passengers, in particular Island residents through an SMS text.

Emergency messages could include such things as cancelled services due to extreme weather/cyclones, additional transfers and lengthy delays.

To sign up simply enter your first and last name & mobile number below.

Please note details provided outside of our terminal business hours will be processed the following day. Once you have signed up, your mobile number will be stored in a secure database. You will only be contacted through this SMS service for emergencies only.

Please be advised that we cannot guarantee international numbers will receive our SMS communications. We recommend following our Facebook page & joining our mailing list for this information.

* Indicates a required field