What are the opening hours for the terminal?
Breakwater terminal (Townsville) is open daily 6 am - 6 pm except for Christmas Day when it is open 9 am - 12:30 pm.
Nelly Bay Terminal (Magnetic Island) is open daily 8:15 am - 4:25 pm except for Christmas Day when it is closed.
How do I get to the Breakwater Terminal from the airport?
Taxis are available at the front of the airport for transfers direct to the Breakwater Ferry Terminal. It takes 10-15 minutes to reach the Breakwater Terminal. There is also a shuttle service available Mon-Fri, bookings are essential and can be made with Townsville City Shuttle – www.shuttletsv.com.au
Is car parking available at the Breakwater Terminal?
There is car parking available at the Breakwater Terminal starting from $8.00 per day for a standard vehicle. The car park has adequate lighting but is not fenced. Vehicles are left at their own risk. Secure lock up parking is available at Metro Quays Car Park in Ogden St. Sunbus conduct services from the city mall directly to our terminal which meet every day-time ferry.
Is there a place to store my baggage at the terminal?
There are storage lockers (82.5cm long, 50cm wide, 60cm high) available for hire within the Breakwater Terminal. These lockers are accessible between 6 am-6 pm. Large lockers are $8 per 24hrs.
Is it necessary to pre-book ferry tickets to Magnetic Island?
No, it is not necessary to pre-book ferry tickets. Passengers are required to be at the terminal 20 minutes prior to departure to allow sufficient time to purchase tickets from our friendly staff at our front counter. Boarding commences 10 - 15 minutes prior to departure.
How long does it take to get to Magnetic Island?
It takes approximately 20 minutes to reach the Nelly Bay Terminal on Magnetic Island.
How many return services operate daily to Magnetic Island?
There is up to 18 return services to Magnetic Island each day.
Are discounts available for group bookings?
Discounts are available for groups of 15 or more people traveling to Magnetic Island when booked directly with SeaLink Queensland. We also have great prices for schools and university groups. Please contact our groups coordinator for more details [email protected].
Can my dog come with me to Magnetic Island?
Yes! Dogs must be muzzled and on a leash in our terminals and on board our vessels, or in a pet carrier.
Can I take my bicycle over to Magnetic Island?
Yes, we allow push bicycles to be taken on board our ferries at no extra charge.
Are SeaLink North Queensland ferries wheelchair accessible?
Yes! SeaLink Queensland have taken all reasonable steps to ensure safe access to their vessels for customers who require wheelchair access. All vessel gangways operating ferry services are a minimum of 890 mm wide to allow access to most types of wheelchairs. Please note that all Cruise Ship Transfer gangways and some Charter gangways may not be wheelchair accessible (ie: 750 mm wide).
Disability toilets can be accessed on Palm Cat, Fantome Cat & Reef Cat however the disability toilet on Sunbird is only accessible for passengers with some mobility who are not strictly wheelchair bound, but please note travel time is only 20 minutes.
Disability toilets are located in both the Breakwater Ferry Terminal in Townsville and Nelly Bay Ferry Terminal on Magnetic Island.