Palm & Magnetic Island Emergency SMS Service

If you have any feedback on any of our products, we would love to hear from you.

Physical Address: 
Breakwater Terminal
Sir Leslie Thiess Drive
Townsville, Queensland 4810

Postal Address:
PO Box 1194
Townsville, Queensland 4810

Phone: 1300 MAGGIE (1300 624 443)
Phone: +61 7 4726 0800
Fax: +61 7 4771 5653

General Enquiries and Feedback
[email protected]

Private Charter Enquiries
[email protected]

Group Enquiries
[email protected]

Sponsorship and Donation Enquiries
[email protected]

Group Travel

SeaLink Queensland offers a discounted rate to groups travelling with 15 or more people to Magnetic Island. Please download our Group Travel form and email [email protected].

Donation & Sponsorship

Prizes for Community Fundraising
Fundraising is an integral part of the activities undertaken by many schools, churches, societies, clubs and community organisations, and SeaLink Queensland can assist with donations of ferry tickets for prizes. Due to the large number of requests we receive for donations, we regret that we cannot grant every request and we can only respond to successful applicants.

To request a donation for fundraising, complete the Fundraising Prize Application Form. 

Travel Sponsorship

SeaLink Queensland may be able to assist with free or discounted ferry travel for organisations that complete the Travel Sponsorship Application Form and address all criteria.

Palm & Magnetic Island Residents - SMS Emergency Communications

Sign up using the contact form below and receive emergency communications by SMS from SeaLink Queensland. The emergency SMS service will enable SeaLink Queensland to instantly communicate important service messages to passengers, in particular Island residents through an SMS text. 

Emergency messages could include such things as cancelled services due to extreme weather/cyclones, additional transfers and lengthy delays. We believe that this service will provide greater communication between the company and you the end users, ultimately minimising disruption to the ferry timetable and ensuring all passengers are aware of any issues that may affect their travel. 

To sign up simply enter your first and last name & mobile number (please note details provided outside of our terminal business hours will be processed the following day). Once you have signed up, your mobile number will be stored in a secure database . You will only be contacted through this SMS service for emergencies only.

This service will not be used for marketing purposes. For further information please contact SeaLink Queensland on 4726 0800.

Please be advised that we cannot guarantee international numbers will receive our SMS communications. We recommend following our Facebook page & joining our mailing list for this information.

* Indicates a required field

Please explain the incident, complaint or compliment with as much detail as possible (including time & date of travel) to enable us to attend to the matter.

* Indicates a required field