Customer Feedback Form

If you have any feedback on any of our products, we would love to hear from you.

Physical Address:                                           
Breakwater Terminal
Sir Leslie Thiess Drive
Townsville, Queensland 4810

Postal Address:
PO Box 1194
Townsville, Queensland 4810

Phone: 1300 MAGGIE (1300 624 443)
Phone: +61 7 4726 0800                   
Fax: +61 7 4771 5653

General Enquiries and Feedback: [email protected]
Group Enquiries:  [email protected]
Sponsorship and Donation Enquiries: [email protected]
Private Charter Enquiries: [email protected]
Agent Bookings/Enquiries: [email protected]

Group Travel

SeaLink Queensland offers a discounted rate to groups travelling with 15 or more people to Magnetic Island. Visit our Groups & Charters Page for more information. 

Donation & Sponsorship

Prizes for Community Fundraising
Fundraising is an integral part of the activities undertaken by many schools, churches, societies, clubs and community organisations, and SeaLink Queensland can assist with donations of ferry tickets for prizes. Due to the large number of requests we receive for donations, we regret that we cannot grant every request and we can only respond to successful applicants.

To request a donation for fundraising, complete the Fundraising Prize Application Form. 

Travel Sponsorship

SeaLink Queensland may be able to assist with free or discounted ferry travel for organisations that complete the Travel Sponsorship Application Form and address all criteria.

Please explain the incident, complaint or compliment with as much detail as possible (including time & date of travel) to enable us to attend to the matter.

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